With the help of different channels installed on Roku player, you can watch a host of movies and videos available for viewing. These channels are developed by experienced developers who know the taste of users. The channels like Hulu, YouTube and Netflix are tailored according to the demands of users.
However, if you are getting problem in streaming the content from these channels, then no need to search for a solution here and there. We are going to mention the steps that will help you in solving the below-mentioned common problems.
- Unable to play video.
- Not being able to play your favorite channel.
- Instant buffering.
- Poor-quality videos.
- Problem with a specific channel.
How to get rid of the playback problem?
If you are having a problem with the specific channel or video, then go through the guide:
Try to play different content from the same app. If you are still getting the same problem, then contact the internet service provider to get the outage problem checked in your area.
Problem with a single channel
You can try playing videos from different channel instead of watching from a problematic channel.
If you are going to play content through a paid subscription, then ensure that the subscription is valid or not expired. If the problem is still not resolved, then check whether the details of the ID are linked to the cable account or not.
If the videos are playing from another channel without any problem, then there is definitely some issue with the channel. You can contact channel customer support.
Unable to play videos from any channel
Follow the steps given below to troubleshoot the channel playback problem.
- Open ‘Settings’ and click ‘Network’.
- Go to ‘About’.
- From this page, you can check the status of your network. If it is not working, follow the instructions available online to fix it as early as possible.
- After confirming that the Roku is successfully connected to the network, perform a speed test and check the results on the screen. You can match the results with the required values.
If the problem is still at large, don’t hesitate to contact experts or restart the Roku device.
Go to ‘Settings’ and over to ‘System’. From here, click on ‘Restart’. Go to ‘Settings’ and to power. Tap ‘System restart’ for Roku TV.
To power cycle router, press the reset button simply from the back of the hardware or follow on-screen instructions given on the manufacturer website. If you don’t want to press the button, disconnect the power adapter from the power supply and wait for 5 minutes. Turn on the router again by connecting the power adapter to the power source.
All the above-mentioned steps will help you in resolving the channel related problems on Roku media player.