Getting ‘Purple screen’ or HDCP error on the TV screen is mainly associated with the unsupported format or the bad quality HDMI cable used for connection. If you are playing the video content that doesn’t support HDCP or HDMI cable, then you will get ‘Purple Roku screen’ on your TV. To get this issue resolved, you must go through the steps mentioned here in this post.
What is HDCP actually?
HDCP is an acronym for High-bandwidth digital copy protection. This is used in the film industries for the protection of content against copyright and other digital issues. If you are going to watch any movie and the content gets blocked, then there is certainly some copyright issue with the content. The HDCP is used in conjunction with the HDMI cable which is used to connect Blu-ray players, cable boxes and Roku player to the TV.
If you are going to watch 4K content on supported TV, then keep the HDCP version updated. You can check the latest version of HDCP online. For your information, the latest version of HDCP is 2.4.
How to get rid of HDCP errors from the Roku screen?
- If you are playing 4K content on Roku player and getting purple screen issues, then the steps to configure Roku are given on the Roku link. Re-configure the Roku and check if the problem is resolved or not.
- Unplug the HDMI cable from TV as well as from the Roku media player.
- Turn off the TV by disconnecting the power source.
- Remove the power adapter from the Roku player.
- Connect the HDMI cable firmly to the Roku and to the TV HDMI port.
- Check if the Roku power light blinks or not.
- Try playing the videos now and check if the HDCP error is resolved or not.
After implementing the above-mentioned steps, if you are still facing the problem, then follow the simple steps given below:
- Try using a different HDMI cable.
- Purchase a new HDMI cable with length more than 6 feet.
- If AVR port is available on your device, then connect using the AVR cable.
- Try the cable on a different TV.
- Earlier, if you were playing through the computer, then try with TV now.
- The display settings must be properly configured as per the requirements of your Roku media player.
All the techniques mentioned in the above passage will certainly solve the HDCP error from the Roku TV screen.